What our customers say about us

Firstly I'd like to thank George for this entire experience. He helped me select the model based on my requirements. After that he gave me the full freedom and time to test drive the various ebikes. He not for once tried to sell me something which would not be useful to me and always kept my best interest in mind. He was kind and generous.

The cycle is amazing. Wonderful! Value for money.

If you're looking to buy an ebike, close your eyes, go to George and he'll do the rest!


I love my Urban ebike, using it to bring me to the center of Toronto directly, with no need to look for or pay for parking or navigate the sometimes cumbersome TTC lines. It is wonderful also to have a bike that not only has a long warranty, but also the excellent service that George offers to all of his customers.

George goes above and beyond to make sure that the bikes are in good working order for his customers. He offers reliable expertise and friendly, personal care for his bikes - a real luxury in this busy world!

  Julia T.

I just bought an eBike at Urban eBike and can’t say enough about the quality of service, patience, knowledge that George showed me.

After trying out three different bikes I found exactly what I was looking for at a price that was affordable.

George looked after picking up some accessories that I wanted installed on the bike and his techs looked after the installation without any problems.

I would highly recommend George at Urban eBike to any of my friends and family.

  Robert B.
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